Frequently Asked Questions....
- How long have Traders Vehicle Delivery been operating?
- Are you VAT registered?
- What insurance do you have?
- Where can you collect from and deliver to?
- Do you do movements in & out of Europe?
- Do you provide electronic signature and proof of delivery?
- Where are vehicles stored overnight?
- How many drivers do you have?
- How can I get a quote?
- What types of vehicles do you move?
- Who do you deliver vehicles for?
- How is the cost calculated?
- How late can I make a vehicle booking?
- The vehicle isn’t being collected or delivered from our premises; can I still get a copy of the POD?
- What are your office times?
- Is there anyone I can contact out of office hours?
- Can you pick up and deliver on weekends and Bank Holidays?
- I'm a customer, how do I provide you with a Customer Feedback Survey?
The Answers....How long have Traders Vehicle Delivery been operating?
Traders Vehicle Delivery started business in 1998.
Are you VAT registered?
Yes, our VAT number is 03611025.
Are you insured?
Yes, Traders Vehicle Delivery Ltd is fully insured.
Where can you collect from and deliver to?
We are able to collect from and deliver to anywhere in the UK and mainland Europe.
Do you do movements in & out of Europe?
Yes, we have provided this service from day one and have a great track record on delivery’s into every country in the E.U. and Switzerland.
Do you provide electronic signature and proof of delivery?
Yes, all drivers are equipped with PDA's to capture signatures and send Proof of Delivery records.
Where are vehicles stored overnight?
The vehicles are stored on our secure compound at our head office.
How many drivers do you have?
We currently have 20 drivers.
How can I get a quote?
The quickest way to get a quote is to call 0161 343 3449 so we can understand your needs and requirements and provide an accurate cost. You can also email firstname.lastname@example.org
What types of vehicles do you move?
Over the years, we've moved most types of vehicles ranging from the largest trucks to light vans and cars. We also move specialist vehicles such as fire engines, snow ploughs, coaches, buses as well as refuse vehicles and drain cleaners.
Who do you deliver vehicles for?
Our client list ranges from major manufactures to individuals. For more information please click here to view some of our clients and read what they have to say about us.
How is the cost calculated?
The cost of a standard vehicle movment is calculated based on the distance of moving the vehicle plus fuel and VAT. Speciaslist movements or vehicles may require additional costs but these will always be discussed with you up front.
How late can I make a vehicle booking?
We will always try to accomodate vehicle movements as best we can, even with minimal notice. The more notice given the more we will be able to guarantee pickup and delivery of your vehicle.
The vehicle isn’t being collected or delivered from our premises; can I still get a copy of the PoD?
Yes, all our PoD's are electronic and can be automatically emailed to any email address you provide upon delivery.
What are your office times?
Our office hours are 8am to 5pm Monday to Friday but you can still contact us outside of these hours on 0161 343 3449.
Is there anyone I can contact out of office hours?
Yes, if you need to contact us out of office hours, please contact the mobile phone number provided with the confirmation of your vehicle movement or call 0161 343 3449 where you will be diverted to one of the on-call office team.
Can you pick up and deliver on weekends and Bank Holidays?
Yes, we are able to move vehicles 7 days a week including Bank Holidays.
I'm a customer, how do I provide you with a Customer Feedback Survey?
You should find a link to our Customer Feedback Survey within the footer of our email correspondance confirming your vehicle movement. If for some reason it is not there, please feel free to contact us via email@example.com or call us on 0161 343 3449